Answers to the most commonly asked questions regarding counselling services

How much does a counselling session cost ?

I keep my fees as low as possible –

  • 1 hour session for individuals is $69.oo
  • 1.5 hour session for couples is $99.oo

Payments accepted are EFTPOS (credit or debit cards / pay wave is available) and cash.

No rebate is applicable (although the Australian Government is considering introducing a rebate for counselling services in the future). This fee is comparable to the out of pocket expense incurred when visiting a Medicare rebated psychologist whose scheduled fee is $238 per session, and has the advantages of saving you both time and money, since no GP visit or referral is required and there aren’t any waiting lists.

Additionally, your privacy is preserved as your medical history won’t show on any record of these private sessions.

How do I know if you’re the right counsellor for me ?

I offer a NO obligation FREE phone call to address this very query.   
By inviting you to ring me a 5 minute chat, you can decide if I’m the person to support your growth … assist you in enhancing your relationships … help you turn your ‘mess’ into a message.
There’s no obligation, whatsoever.
And you have nothing to lose – and so much to gain.

When are you available to see clients ?

I am able to keep my appointment schedule very flexible, to see people outside of their existing work and family commitments.

So, I have appointments available :-

  • Monday, Tuesday, Wednesday, Thursday, Friday : 9am to 8pm
  • Saturday and Sunday : 10am to 4pm

    Plant : “Indigo Tinctoria”

Does what we talk about remain confidential ?

Absolutely. Confidentiality is essential to the counselling relationship, providing you a safe place to work through personal issues. Your right to confidentiality will be carefully maintained and will not be disclosed without your written permission, except in cases of possible harm to yourself or others, or a criminal court subpoena.

Shouldn’t I be able to handle this situation myself ?  Does seeing a counsellor mean I’m weak or flawed ?

Therapy has gotten a bad rap over the years. In a society that tells us we need to “have it all” while also appearing to “have it all together”, asking for help can be difficult.

I urge my clients to view counselling as a healthy way to invest in themselves and their relationships, just as one might invest in a Superannuation Fund, a training course or university education to be better equipped for the future. Therapy is no different.

It’s a choice to make a proactive change in order to better yourself, your life and your relationships. Counselling is an investment in yourself that allows you to heal from past wounds, find freedom in areas of struggle, grow in confidence and thrive in your life and relationships.

How do I set up an appointment ?

There are several ways to schedule an appointment, so you can choose the option that’s easiest for you.

You can send me a message through my contact form or email me at indigosue@bigpond.com

You can call me 0429 379 389.  I do my best to answer phone calls, but if you get my voicemail, that means I’m either in session with a client or out of range. Please feel free to leave a message on my confidential message bank, and I will return your call as soon as possible.

What if I need to move or cancel an appointment ?

I understand that things come up, so you can cancel or reschedule your appointment with at least 24 hours notice. If it’s less than 24 hours notice, you will be charged for the appointment.

If you have any questions, just ask.

I sincerely look forward to hearing from you